Customer Journey
We acknowledge our part in the customer journey is extensive and as a proud partner to NZDF our aim is always to deliver standardised operating solutions across defence communities, in every base and camp ensuring every personnel resonates with our intended outcome of
“This is the place I want to be, and the hospitality delivers what I need”
Our solutions of hospitality (living & nourishment) are designed to enable service personnel to focus on their core professional deliverables for the NZDF. We take our deliverables very seriously and behind the DefenceLife brand, Compass Group New Zealand will refresh and strengthen our service line delivery, so that members see an uplift in the base and camp life experience as operating boundaries disappear.
Also leveraging our global reach and knowledge, we aim to harness on proven solutions. We strive to introduce innovative, sustainable service solutions that support elevated health and wellbeing of all service personnel and enhanced performance levels of the members of the NZDF.
Interactive Customer Journey Map
